In Part 1 of this series, you learned how to confirm that (1) you have a structured contract and (2) your prospective manufacturer is a qualified medical device partner with the right certifications, experience, and quality framework.
This article assumes you’ve cleared those basic hurdles and now focuses on the “fine print” inside the contract itself—the detailed terms that will determine your actual costs, your ability to manage quality, and your exposure if something goes wrong.
You already know specifications and quality responsibilities matter. Now it’s time to make sure they’re written clearly in your agreement.
Your contract should:
A Supplier Quality Agreement or Quality Assurance Agreement should work alongside your contract to spell out:
Your contract and Quality Agreement should also define a clear change-control process, including:
This is one of the most important safeguards you have once production is up and running.
Founders often focus on per-unit price and miss the rest of the cost picture. Many of the biggest surprises come from how the contract handles materials, logistics, and “extras.”
Clarify who is responsible for acquiring materials and components, and on what terms.
Ask and document where possible:
How long it typically takes (“Lead Times”) to source critical materials and what safety stocks or alternative sources exist. Long Lead Times items can easily be identified in the contract to align with financial obligations.
How the contract allocates risks related to tariffs, customs delays, or sudden price changes (for example, a shipment held at a port with unexpected duties); and
What timelines or milestones, if any, are provided and what constitutes a missed milestone, what notification is required, and what remedies apply when timelines are missed?
How suppliers are approved and managed based on the appropriate approvals and quality requirements needed for your product.
About subcontractors
Many contract manufacturers rely on subcontractors for specialized steps or components.
Your contract should make clear whenever possible:
Whether subcontractors can be used or not be used, for which processes, and what qualification criteria apply (for example, requiring ISO 13485 or equivalent controls where appropriate); and who is responsible for managing and paying the subcontracators.
That your confidentiality and IP protections extend to subcontractors, and that the manufacturer is responsible for ensuring those protections and quality requirements flow down.
Your contract manufacturer may not always know at the time of contracting which subcontractors will be used, as it may vary depending on the product or project. However, each contract manufacturer should be able to advise what safeguards are in place to protect your confidential information and intellectual property should subcontractors be used, and should be able to agree to disclose the name and location of subcontractors being used so you can accept or reject those services. Each contract manufacturer should also have a process they can share with or review with you for supplier selection, approvals, qualification and ongoing evaluations.
Several cost categories often surprise first-time innovators:
Equipment ownership and maintenance
If specialized equipment is required, determine who purchases it, who owns it, whether it is dedicated to your product, and who is responsible for calibration and preventive maintenance.
Clarify what happens financially if equipment fails or falls out of calibration and produces nonconforming product (scrap, rework, additional testing).
Storage and facility costs
Clarify where materials and finished goods are stored and whether warehousing, controlled-environment storage, or inventory management incur separate fees, especially if you plan batch production or safety stock.
Regulatory, audit, and recall costs
Discuss how costs will be allocated if there is a regulatory inspection, audit, field action, or recall, including time spent on investigations, documentation, corrective actions, and potential rework or replacement.
These details might seem minor during contract negotiations, but they become major issues when you are trying to stay within budget during clinical trials or early commercialization.
Even a solid commercial and quality framework can be undermined if IP and liability clauses are weak or missing.
Your contract should clearly define:
Who owns existing (“background”) IP and any new IP or improvements developed during the relationship; and
How confidential information is protected, how long confidentiality obligations last, and whether the manufacturer can work on similar products for direct competitors.
Many innovators also insist on provisions to ensure that any improvements to the product or process developed by the manufacturer are assigned or licensed back to them on agreed terms. Understanding the distinction between the types of IP and ownership of the IP is important to ensure that each party fully retains the rights to their own information and products.
Indemnification, or the requirement that a party compensate another party for harm or loss or secure a party against legal liability, is the epitome of legalese but incredibly important, nonetheless. Indemnification provisions determine which party will be responsible for claims by third parties and defend and compensate the other for certain liabilities.
Two common scenarios illustrate why this matters:
If your device harms someone due to a manufacturing defect or due to the negligence or misconduct of the manufacturer, and the harmed third party sues you, the indemnification clause in your contract may require the manufacturer to defend you and cover associated costs to the extent the issue arose from their performance.
If your design infringes another company’s IP and they sue the manufacturer, the indemnification clause may require you to defend and indemnify the manufacturer for design-related claims that are due to your infringement.
In many medical device agreements, indemnification is mutual: you indemnify the manufacturer for claims arising from your behavior, and they indemnify you for theirs. These contractual terms, while often viewed as tedious, can truly help streamline disputes and claims when needed most.
The difference between weak and strong contract language often comes down to specificity.
Vague formulations like “manufacturer will use reasonable efforts to meet specifications” provide little recourse when product is out of spec or delivery deadlines slip.
Strong formulations reference specific terms or specifications, define performance standards, and outline concrete remedies such as remaking defective products at no cost within a defined timeframe.
As you review any contract clause, ask: is it measurable, enforceable, and clear on what happens if the obligation is not met?
Certain elements should appear in every medical device manufacturing arrangement (whether in the main contract, Quality Agreement, or Statement of Work). If you don’t see these addressed, you may want to ask about them or seek additional counsel:
Current, controlled product numbers and revision (where available), or specifications, with mechanisms for updates and change control;
IP ownership, confidentiality, and non-use obligations that protect your proprietary information and limit its use;
Warranty language confirming products will be manufactured to defined specifications and outlining applicable remedies;
Materials acquisition and sourcing terms, including how pricing, tariffs, and supply interruptions will be handled;
Defined timelines and milestones whenever possible with provisions for what happens when deadlines cannot be met;
Subcontractor and supplier controls, including qualification criteria and responsibility for their performance;
A separate or embedded quality agreement (“QA”) describing quality system responsibilities, audit rights, and regulatory support, consistent with ISO 13485 expectations for outsourced processes;
Cost reviews and cadence;
Shipping terms and conditions;
Responsibility assignment;
Forecast terms and allowable changes;
Invoicing;
Tooling, fixtures, and asset management;
Financial responsibilities for managing materials, excess materials, EOL materials, and approvals required; and
Order process and timing.
These terms are industry standard and foundational when developing a legitimate medical device manufacturing relationship.
Key Takeaways
Never assume a vendor’s “standard contract” automatically protects your interests; read every section through the lens of responsibilities, quality, cost, IP, and liability;
Missing core elements like specification controls, IP protection, warranty language, or supplier controls may be deal-breakers for a regulated device;
Hidden costs around equipment, calibration, storage, tariffs, audits, and recalls frequently catch innovators by surprise—address them explicitly upfront;
Understanding legal terms (and seeking counsel to assist) like indemnification and ensuring they are balanced can prevent expensive surprises if something goes wrong; and
A good manufacturing partner will welcome questions and work with you to document responsibilities clearly; reluctance to do so itself may be a signal.
About the author: Carrie Randa is VP, Legal for Veranex.
Manufacturing Solutions at Veranex - Production aligned with engineering, quality, and clinical timelines; from clinical builds to commercial scale
The gap between a working prototype and a compliant, scalable production process is where many device programs stall. Veranex Manufacturing Solutions provides pilot-to-commercial CDMO capabilities, supply chain management, and process validation within an ISO 13485-certified QMS, designed to support clinical builds, design transfer, and commercial launch. Upstream, our manufacturing team receives DFM-informed designs from engineering, with quality and regulatory requirements embedded from the start. Downstream, manufacturing produces controlled builds for preclinical studies and clinical trials, with documentation that supports regulatory submissions and commercial scale-up. One team, one quality system, no thrown-over-the-wall surprises.
What’s the difference between a Statement of Work and a manufacturing contract?
A Statement of Work (SOW) is an individual contract, usually governed by a master level agreement or additional terms and conditions that details a specific scope of work, including specific tasks, deliverables, and timelines for a project or phase. A manufacturing contract or master agreement often covers the broader commercial and legal terms, conditions, and relationship, including liability, IP, warranties, and termination. You generally need both, and each SOW should reference the master or manufacturing agreement and any Quality Agreement so they work together.
How detailed should specifications be?
Specifications should be detailed enough that both parties can verify they are working from identical, controlled requirements (for example, drawings, bills of materials, test methods). Typically, these are referenced in an exhibit or controlled document list, with a defined change-control process for updates rather than copying the full specs into the contract body.
Should I have my own lawyer review a manufacturing contract?
It is highly recommended that for any medical device manufacturing agreement you seek local counsel to review the terms. The regulatory requirements, product liability exposure, and IP considerations are too significant to leave to chance, and an attorney experienced in life sciences or medtech contracts can often spot issues that non-lawyers miss.
What if the manufacturer says their standard contract is non-negotiable?
While some provisions in any contract may be firm, a reputable medical device manufacturer should be able to discuss proposed modifications or revisions to contractual terms to address legitimate concerns around IP protection, quality responsibilities, and liability allocation. If they refuse to discuss any changes at all, reconsider whether this is the right long-term partner.
Your Next Steps
Before you sign your first—or next—manufacturing agreement, you can use the general questions and noted red flags in this two-part series as a broad checklist to get you started. Ask about each element, request clarification on anything that is unclear, and make sure responsibilities for quality, cost, IP, and liability are documented in writing. While this guide is not exhaustive, and many other questions may present themselves as you review different contracts and documents, this list can be used as a jumping off point to begin your review.
If you need guidance on what your manufacturing contracts and Quality Agreements should include, Veranex can help. The team has guided hundreds of medical device companies through manufacturing transitions and understands what belongs in solid, inspection-ready agreements.