Last updated: January 7, 2026

Veranex and its affiliates (together, “Veranex,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information, and the choices you have about our use of your information.

This Policy applies to personal information collected or processed through our websites that link to it (the “Site”) and any related online services (together, the “Services”).

If you do not agree with this Policy, please do not use the Services.

 

1. Who we are and how to contact us

The controller of your personal information is:

Veranex
5420 Wade Park Blvd.
Suite 204
Raleigh, NC 27607

Email: privacy@veranex.com
Toll-free (US): (877) 907-0944

Where required under applicable law, you may also contact our Data Protection Officer or EU/UK representative at:

 

2. What is personal information

“Personal information” (also called “personal data”) means information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to a particular individual or household. Examples include name, email address, phone number, mailing address, online identifiers, IP address, and cookie identifiers.

 

3. Information we collect and sources

We collect personal information in three main ways:

A. Information you provide directly

For example, when you:

• Complete “Contact us” or similar forms
• Download content or register for events
• Subscribe to newsletters or marketing communications; and/or
• Interact with us by email or phone

Typical categories include:

• Identifiers such as name, job title, employer, email address, phone number, and postal address
• Professional information such as role, area of interest, and company; and/or
• Any other information you choose to provide in free-text fields.

B. Information collected automatically

When you use the Site, we automatically collect certain information using cookies, pixels, and similar technologies. A cookie is a piece of data stored on a user’s system that is tied to information about the user. Veranex reserves the right to send one or more cookies to a user’s computer or other browsing device, which may collect usage data. Other examples of collected information include:

• Device and usage data, such as IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links clicked, time and date of visits, and time spent on pages;
• Log information and diagnostic information about how you interact with the Site; and/or
• Interaction with our emails, such as opens and link clicks.

C. Information from third parties

We may receive information about you from:

• Marketing and event partners;
• Customer relationship management (CRM) platforms; and/or
• Publicly available sources (for example, professional profiles).

We may combine this information with the information we collect directly and automatically, as permitted by applicable law.

 

4. Cookies and similar technologies

We use cookies, pixels, and similar technologies to operate and improve the Site and to support analytics and marketing activities.

We group these technologies into:

• Strictly necessary cookies
  Required for basic Site functionality and security. You cannot opt out of these through our cookie banner.
• Analytics and performance cookies
  Help us understand how visitors use the Site so we can improve content and usability.
• Functional cookies
  Remember choices you make, such as language or region.
• Advertising and marketing cookies
  Allow us and our third-party partners to show you relevant ads, measure campaign performance, and build audiences for marketing. This may include cross-context behavioral advertising as defined under certain US state laws.

You can manage cookies in several ways:

• Through our cookie banner or preference center, where available;
• By adjusting your browser settings to refuse or delete cookies; and/or
• For certain advertising cookies, through industry opt-out tools (for example, the Digital Advertising Alliance).

In the EU, UK, Iceland, Liechtenstein, Norway, Canada, Brazil, and China , where required by law, we seek your consent before setting non-essential cookies (such as analytics, functional, and advertising cookies). These countries and regions will be referred to as the Opt-In Regions.

 

5. How we use personal information

We use personal information for the following purposes:

• Provide and operate the Site and Services
  To host and maintain the Site, respond to inquiries, and provide requested information and resources.
• Secure the Site and prevent misuse
  To detect, prevent, and investigate fraud, security incidents, and other malicious or illegal activity.
• Improve and develop the Site and Services
  To analyze usage, troubleshoot, and develop new features and content.
• Marketing and communications
  • To send you newsletters, thought leadership, event invitations, and other information about Veranex that may be of interest to you, in line with your preferences.
  • To personalize and measure our marketing, including through online advertising and retargeting.
• Share information with third parties for marketing and advertising
  • To work with marketing, analytics, and advertising partners who use data collected through cookies and similar technologies to deliver and measure targeted ads on our behalf and, where allowed, on behalf of those partners.
  • This activity may constitute “selling” or “sharing” personal information under certain US state privacy laws.
• Legal and compliance purposes
  To comply with legal obligations, respond to lawful requests, and protect our rights, property, and safety, or that of others.

We may also use personal information for other purposes that are compatible with the original purposes or that we disclose at the time of collection.

 

6. Legal bases for processing (Opt-In Region Users)

Where General Data Protection Regulation (GDPR/UK GDPR) applies, we rely on one or more of the following legal bases:

• Performance of a contract
  To provide the Services or information you request, for example responding to contact requests or registrations.
• Legitimate interests
  To operate, secure, and improve the Site, understand how it is used, and market our Services to existing or prospective business customers, where these interests are not overridden by your rights and interests.
• Consent
  For certain email marketing communications, cookies, and similar technologies, you can withdraw consent at any time by using the mechanisms provided (for example, unsubscribe links or cookie settings).
• Legal obligations
  To comply with applicable laws, regulations, and legal processes.

 

7. How we share personal information

We share personal information with:

• Service providers
  Companies that provide services on our behalf, such as hosting, analytics, email delivery, customer relationship management, security and other business support services.
• Marketing and advertising partners
  Third-party partners who help us deliver, personalize, and measure advertising and marketing campaigns, including cross-context behavioral advertising and look-alike audience building. This may involve allowing these partners to collect information directly from your browser or device through cookies and similar technologies.
• Professional advisers
  Such as lawyers, auditors, and consultants, where necessary for our legitimate interests and in line with confidentiality obligations.
• Business transfers
  In connection with a merger, acquisition, financing, reorganization, sale of all or part of our business, or similar transaction.
• Legal and safety purposes
  To law enforcement, regulators, courts, and others when we believe disclosure is necessary to comply with law, enforce our agreements, or protect the rights, property, or safety of Veranex, our users, or others.

We require service providers and involved partners to handle personal information in line with this Policy and applicable law, and to use it only for the services we request.

 

8. “Selling” and “sharing” personal information (US state laws)

Some US state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), define “selling” personal information broadly to include sharing it in exchange for monetary or other valuable consideration, and define “sharing” to include providing personal information to third parties for cross-context behavioral advertising.

In the past 12 months, we have shared and may continue to share the following categories of personal information with third-party advertising and analytics partners for marketing and cross-context behavioral advertising:

• Identifiers (such as IP address, online identifiers, and cookie IDs); and/or
• Internet or electronic network activity information (such as browsing history, pages viewed, and interactions with our ads).

We treat this activity as a “sale” and “sharing” of personal information where applicable under US state privacy laws.

You have the right to opt out of the sale or sharing of your personal information for targeted advertising. You can do so by:

• Visiting our “[Do Not Sell or Share My Personal Information]” page at:
• Using any in-product privacy controls or preference centers we provide; and/or
• Enabling a browser-based opt-out signal, such as Global Privacy Control (GPC). When we recognize such a signal, we will treat it as a request to opt out for that browser or device, as required by applicable law.

We do not knowingly sell or share the personal information of children under 18.

 

9. Retention of personal information

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including to meet legal, regulatory, accounting, or reporting requirements.

Retention periods vary depending on:

• The type of data;
• The purposes for which we process it; and/or
• Legal and regulatory requirements.

Where possible, we will de-identify, aggregate, or otherwise anonymize personal information when it is no longer needed in identifiable form.

 

10. Security

We use commercially reasonable technical, organizational, and administrative measures to protect personal information, including industry-standard encryption in transit and at rest.

No system is completely secure. We cannot guarantee the absolute security of personal information, especially during transmission over the internet.

 

11. Your privacy rights

Your rights depend on where you live. Subject to legal limits, you may have the right to:

• Access personal information we hold about you;
• Correct or update inaccurate information;
• Request deletion of your personal information;
• Receive information about how we process your personal information;
• Opt out of certain processing, including:
  • Selling or sharing personal information for targeted advertising;
  • Certain forms of profiling;
• Restrict or object to our processing of your personal information (Opt-In Regions);
• Receive a portable copy of certain personal information (Opt-In Regions);
• Withdraw consent where we rely on consent; and/or
• Lodge a complaint with a supervisory authority (Opt-In Regions).

To exercise your rights, you or your authorized agent may contact us at:

Email: privacy@veranex.com
Toll-free (US): (877) 907-0944
[Insert web form URL, if applicable]

We may need to verify your identity before responding. We will not discriminate against you for exercising your privacy rights, as prohibited by applicable law.

 

12. International transfers

Veranex is headquartered in the United States. If you access the Site from outside the United States, your personal information may be collected, stored, and processed in the United States and in other countries where our service providers and partners are located, which may have different data protection laws than your country.

Where required by applicable law (for example, for transfers from the EU/EEA, UK, or Switzerland), we use appropriate safeguards for international transfers, such as:

• European Commission or UK-approved standard contractual clauses; and/or
• Other contractual and organizational measures designed to protect your personal information (such as intercompany agreement).

You can contact us using the contact information provided above for more information about these safeguards.

 

13. Children’s privacy

Our Services are not directed to children/minors and Veranex does not knowingly collect or solicit personal or sensitive information from individuals under the age of 18. If Veranex learns that we have collected such information, Veranex will promptly take steps to delete such information from our records.  

 

14. Third-party websites and services

Our Site may link to third-party websites, plug-ins, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

 

15. Changes to this Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date and may provide additional notice as required by law. Your continued use of the Services after an update means you accept the changes.